Service Advisor

GALPIN MOTORS, INC. • Los Angeles, CA

1d • Onsite

About The Position

Exciting Service Advisor employment opportunity at Galpin Volkswagen! Become part of an elite service team at one of the world’s largest and most respected Volkswagen Dealerships. This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships! We are looking for experienced service advisors who are enthusiastic, honest, hard working, and committed to great customer service.

Requirements

• Minimum of a high school diploma or equivalent
• Valid driver's license
• 3-5 years service advising experience
• Excellent communication skills, both written and verbally
• Outstanding customer service skills
• Proficient Computer Skills
• Professional work ethic and high integrity
• Ability to work as a team and/or independently
• Strong problem solving and follow up skills
• Availability 7am - 6pm M-F - Rotating Saturdays 8am-5pm

Responsibilities

• Greet customers and create a welcoming and friendly environment
• Work with the customer to evaluate their service needs, review past service history, and make recommendations for repairs
• Instill confidence in the customer by completing accurate estimates for parts, and labor
• Partner with service technicians and ensure repair orders are delivered promptly
• Build trust in customers by checking up on repairs, explaining completed work, and ensuring customer satisfaction
• Be part of an elite team of automotive service professionals
• Continue to develop your skills and take your career to new heights!

Benefits

• Competitive Payplan
• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
• 401k with company match
• Paid vacation and sick time
• Vehicle Purchase Discounts
• Advancement opportunities
• Custom tailored onboarding and cross training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees