Service Advisor

Academy Chrysler Dodge Jeep Ram • Tipton, IA

61d • Onsite

About The Position

Chariot Automotive Group is looking for a motivated and customer-focused Service Advisor to join our team at Academy CDJR in Tipton, Indiana. If you have experience with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career. At Chariot Automotive Group, we’re committed to creating a great experience for both our customers and our employees. Join a team that values professionalism, growth, and doing things the right way.

Requirements

• Automotive service advisor experience preferred (CDJR experience a strong plus)
• Strong communication and customer service skills
• Ability to upsell maintenance and services in a professional, ethical manner
• Organized and able to multitask in a fast-paced environment
• Basic computer skills and familiarity with dealership systems (CDK experience a plus)
• Team player with a positive attitude and strong work ethic

Nice To Haves

• Stellantis brands (Chrysler, Dodge, Jeep, Ram) experience
• CDJR experience
• CDK experience

Responsibilities

• Greet customers promptly and provide a professional, positive service experience
• Listen to customer concerns and accurately document repair orders
• Recommend maintenance and repairs based on vehicle needs
• Communicate clearly with technicians and customers throughout the repair process
• Provide accurate estimates, timelines, and follow-up
• Ensure all work is completed to customer satisfaction
• Help drive customer retention and high CSI scores

Benefits

• Competitive compensation (base + commission/bonus opportunities)
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Ongoing training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed