Service Advisor
Moran Chevrolet Fort Gratiot•Fort Gratiot Charter Township, MI
•$60,000 - $100,000•Onsite
About The Position
Moran Automotive is seeking an experienced automotive service advisor to join their team due to increased business. Moran is a top volume dealer group with a large clientele of repeat customers and a significant advertising budget to ensure a steady flow of customers. This is an opportunity for proven performers to join a winning team.
Requirements
- Strong understanding of automotive repair and service processes
- Excellent communication and customer service skills
- Honest, dependable, and reliable team player
- Proficiency with computers and dealership management software
Nice To Haves
- Previous experience as a Service Advisor
Responsibilities
- Schedule and manage repair appointments for customers
- Answer questions about warranty coverage and loaner availability
- Communicate with customers to understand needs and provide accurate repair cost estimates
- Keep customers updated on repair progress and advise on additional recommended work
- Explain completed repairs, review costs, and suggest future maintenance at pickup
- Coordinate with technicians to ensure accurate and timely service
- Use dealership systems to write repair orders, track jobs in progress, and process warranty approvals
- Maintain strong knowledge of the automotive business and technology
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Life insurance
- 401(k) plan
- 5-day work week
- Employee Discount
- Paid Time-Off
- Air-conditioned work environment
- Great team culture and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
