Service Advisor

Joseph Toyota of CincinnatiCincinnati, OH

About The Position

Our team at Joseph Toyota is hiring Service Advisors to join our team. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Health and wellness Saturday Lunches Discounts on products and services

Requirements

  • Previous experience as service advisor, customer service, or related position
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
  • Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Responsibilities

  • Oversee the flow of the Service Lane and ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Benefits

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Health and wellness
  • Saturday Lunches
  • Discounts on products and services
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