Service Advisor / Writer (Monday - Friday Shift)

Papé Group • Sacramento, CA

7d • Onsite

About The Position

Pape’ Truck Leasing, a premier medium and heavy-duty truck and equipment dealer in the West, is seeking a Service Advisor to join their team in Sacramento, CA. This role is ideal for individuals who enjoy interacting with diverse people, building customer relationships, and problem-solving, while also being adaptable to changing priorities and managing multiple projects simultaneously. Pape’ Truck Leasing emphasizes employee growth through robust training programs and continuous support, offering competitive compensation, excellent benefits, and a strong work-life balance.

Requirements

• Familiarity with Outlook, Word, and Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Love working in a team.
• Customer service focused.
• Have a winning attitude.

Nice To Haves

• Mechanical aptitude is a plus.

Responsibilities

• Ensure all service department work orders are opened, maintained, proofed, and closed efficiently.
• Provide an excellent customer experience.
• Oversee service and warranty work orders.
• Assist in shop workflow.
• Check-in equipment for repair.
• Assist customers.

Benefits

• Competitive pay based on your skills, training, and experience level.
• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• Progressive Vacation Plans
• Sick Leave
• 7 paid holidays each year
• Advancement opportunities (promoting from within)
• Training and mentoring

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed