Service Advisor / Service Writer – Toyota of Tacoma – $61K–$91K

THE ROBERT LARSON AUTOMOTIVE GROUP INC • Tacoma, WA

18h • $61,000 - $91,000 • Onsite

About The Position

Toyota of Tacoma is hiring a Service Advisor / Service Writer for a high-volume service department with strong traffic, consistent workflow, and real earning potential. If you are organized, customer-focused, and comfortable managing multiple customers throughout the day, this is an opportunity to build a long-term career with one of the most recognized automotive brands in the industry.

Requirements

• Service Advisor, Service Writer, or customer service experience preferred
• Strong communication and multitasking skills
• Organized and dependable work style
• Comfortable in a fast-paced environment
• Team-oriented attitude with a customer-first mindset
• Provide above average Customer Service.
• Automotive dealership experience preferred, but not necessary.
• Ability to properly handle potentially stressful situations.
• Friendly, courteous, professional with a "team player" attitude.
• Self-motivated to work independently as well as part of a team.
• Ability to take direction well.
• Clear and concise communication skills
• Highly organized

Responsibilities

• Greet customers and write repair orders
• Recommend maintenance and repair services
• Communicate with technicians and parts departments
• Keep customers updated throughout the repair process
• Manage multiple repair orders efficiently
• Deliver a strong customer experience from start to finish

Benefits

• Medical, Vision & Dental Insurance
• Company-Paid Life & AD&D Insurance
• Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance
• Wellness Programs: Employee Assistance Program (EAP), KOFE financial wellness program
• Retirement: 401(k) with company match and multiple contribution options
• Time Off & Holidays: PTO accrual from day one plus paid holidays
• Employee Perks: Vehicle Purchase Program with exclusive pricing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed