Service Advisor Assistant - Hall Nissan

MileOne Autogroup • Virginia Beach, VA

4d • $18 - $20 • Onsite

About The Position

Hall Nissan in Virginia Beach has a busy service team, and we are now adding a Service Advisor Assistant who will partner with our Service Advisors and Service Manager in providing premier customer service. This position is Monday-Friday, with a pay range of $18-$20/hour based on candidate qualifications.

Requirements

• Must have valid driver’s license; with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
• Ability to multitask in a high volume environment and build relationships with clients to ensure high level of customer service, return business and referrals
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Basic MS Office knowledge; computer software, internet proficiency and general mathematics skills

Nice To Haves

• Dealership experience a plus

Responsibilities

• Greets customers entering the service area and directs them to the appropriate person or location
• Controls service traffic flow and parking
• Determines if customers coming into service have an appointment
• Records customer's name, VIN, tag number, mileage, and existing vehicle damage
• Manage loaner/rental vehicles
• Issue purchase orders
• Scan repair orders
• Assists lot attendant with duties at the service counter
• Assists Service Advisors and Service Manager in other tasks as assigned

Benefits

• Competitive compensation
• Training and mentoring
• Great opportunities for advancement
• Positive, success driven work environment
• Health and financial benefits
• Employee Purchase Program
• MileOne Support Fund: by Employees, for Employees
• NextMile Scholarship Program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed