Service Administrator

Rite-Hite•Charlotte, NC

42d•Onsite

About The Position

Do you enjoy being the administrative support for an organization? As a Service Administrator, you'll be the backbone who provides the framework for our service department with administrative tasks. If you enjoy providing behind the scenes support to cross functional groups, this is a great opportunity to join our team. Schedule: This role would function 8AM-5PM. This would require 5 days a week in office for training and learning the role through your first 6-8 months before a hybrid schedule would be considered. When thinking of your commute, note that our office is located on the southwest side of Charlotte, near Carowinds Amusement.

Requirements

1+ years of experience providing support for a field service environment.
Detail orientated, organized, and comfortable with technology.
Strong multi-tasking of projects--you thrive in a fast-paced environment.
Customer-first mindset with stellar communication.

Responsibilities

Provide support to the Service Department, Sales Department, and Customers through timely entry of parts & related orders.
Prepare invoices for parts and completed services while ensuring requirements are met and ensure payment of the invoices.
Timely acquisition of parts and material to meet installation, service, and PMP schedules.
Maintain inventory with acceptable levels.
Provide accurate processing of service jobs.
Monitor the service system.

Benefits

Arbon Equipment - A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave.
We also provide a retirement savings plan that combines 401(K) with company match and profit sharing.
Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

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