Service Administrator
About The Position
IMMEDIATE OPENING! NO DEGREE NECESSARY! AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES! Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Service Administrator Responsibilities: Answer service calls and schedule appointments Provide administrative support to our service department Prepare, review, and process warranty claims Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations Follow up with each claim to ensure service delivery to the customer and compensation for the dealership Stay up to date with all factory recalls, announcements, and procedures
Requirements
- At least two years of experience in a similar position and knowledge of automotive parts and service preferred
- Can work in a fast-paced and challenging environment handling multiple projects
- Must have excellent administrative, organizational, and communication skills
- Valid Driver’s License
- Must be willing to submit a background check prior to employment
Responsibilities
- Answer service calls and schedule appointments
- Provide administrative support to our service department
- Prepare, review, and process warranty claims
- Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
- Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
- Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
- Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
- Stay up to date with all factory recalls, announcements, and procedures
Benefits
- Paid holidays, vacation, & sick days
- Automatic 3% company contribution to 401k
- Health, life, dental, and vision insurance plans
- Fun and casual work place
- Exciting company Christmas party
- Great and committed supporting staff
- Appreciation for a job well done & More
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
