Service Administrator
About The Position
Responsible for posting technicians service time into the computer. Responsible for the processing, completion and billing of all service work orders. Responsible for entering employee payroll information into the computer system for processing. Assist in collecting money for completed service work and making sure the service work is properly charged out. Assists with customer follow ups and handling customer service issues. Assist service technicians with enrollment in training schools and travel arrangements. Responsible for registering new and used equipment with proper delivery dates with the manufacturer.
Requirements
- Must have high school diploma or equivalent
- Must be able to read on high school level
- Experience in service and dealing with customers helpful
Responsibilities
- posting technicians service time into the computer
- processing, completion and billing of all service work orders
- entering employee payroll information into the computer system for processing
- collecting money for completed service work
- customer follow ups
- handling customer service issues
- assisting service technicians with enrollment in training schools and travel arrangements
- registering new and used equipment with proper delivery dates with the manufacturer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
