Service Administrator

Onewater Marine Inc • Conroe, TX

4d

About The Position

We are seeking a detail-oriented and organized individual to join our team! As a sales administrator you will play a key role in supporting the daily operations of the service department.

Requirements

• Strong organizational skills and detail oriented
• Excellent customer service skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft office
• Ability to multitask and prioritize in a fast-paced environment
• High school diploma or equivalent required

Nice To Haves

• a degree in Business Administration, Sales, or related field is preferred.

Responsibilities

• Schedule service appointments and coordinate with technicians to ensure timely completion of work.
• Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling.
• Submit warranty claims as needed and ensure proper documentation is completed and filed.
• Work closely with the parts department regarding parts needed for service jobs.
• Support the service manager and team in coordinating internal and retail repair orders.
• Reconcile service invoices, ensuring labor and parts are correctly billed.
• Maintain service files and customer records in an organized and accurate manner.
• Any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED