SERVICE ADMINISTRATOR

Cutter Aviation•Westminster, CO

About The Position

Position Summary: The Service Administrator reports directly to the Aircraft Services Manager and is responsible for handling all administrative duties within the shop to include opening/closing work-orders in company production control system (Corridor). Position is also responsible for creating work order invoices and ensuring that invoices are accurate. Essential Functions and Responsibilities: Ensure internal bills are paid. Responsible for wire transfers. File work orders when completed. Opens and closes aircraft work orders. Create purchase orders and send to vendors. Answer phones and dispatch to correct personnel. Shipping, receiving, stocking, and counting inventory. Complete and ensure accurate employee payroll time. Assist with HR functions as directed by Corporate HR. Generate weekly update reports for Aircraft Services Manager. Ensure work orders are properly billed and paid in a timely manner. Driving of passengers and or crew members on and off airfield to designation e.g., main airport, aircraft, etc. Position has significant contact with customers and vendors either in person, on the telephone or through e-mail. Therefore, a positive and professional image is required as the Service Administrator, many times, represents our customers/vendors first impression of our company. Other duties as required. Supervisory Responsibilities: No

Requirements

High School Diploma or GED.
Excellent computer skills.
Microsoft office skills, including excel required.
Detail-oriented and be able to multi-task in fast-paced environment.
Excellent customer service, organizational, and communication skills required.
Ability to arrive early or stay late as workload dictates, including an occasional Saturday if needed.
Excellent inter-personal skills required. Position has significant interaction with our customers and vendors, including new aircraft/engine manufacturers.
Clean driving record.
Ability to pass background.
Ability to pass drug-screening test.
Attention to Detail.
Persistence in the face of obstacles.
A willingness to take on responsibilities and challenges.
Being reliable, responsible, and dependable, and fulfilling obligations.
Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Being sensitive to others' needs and feelings and being understanding and helpful on the job.
Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations.
Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace.

Nice To Haves

Experience with aviation maintenance software a plus.
Prior experience working at a Repair Station, preferred.
Prior experience working at an FBO (Fixed Base Operation), preferred.

Responsibilities

Ensure internal bills are paid.
Responsible for wire transfers.
File work orders when completed.
Opens and closes aircraft work orders.
Create purchase orders and send to vendors.
Answer phones and dispatch to correct personnel.
Shipping, receiving, stocking, and counting inventory.
Complete and ensure accurate employee payroll time.
Assist with HR functions as directed by Corporate HR.
Generate weekly update reports for Aircraft Services Manager.
Ensure work orders are properly billed and paid in a timely manner.
Driving of passengers and or crew members on and off airfield to designation e.g., main airport, aircraft, etc.