Service Administrator (Service Writer) - North Battleford
Pattison Agriculture Limited•North Battleford, SK
•Onsite
About The Position
At Pattison Agriculture, we are looking for a Service Administrator (Service Writer) to join our fast-paced, energetic dealership in North Battleford, SK. This role serves as the initial customer support for the service department, involving greeting customers, answering phone calls, and performing a full range of clerical and service department activities. The position offers the chance to deliver quality work within a leading John Deere dealer organization, fostering positive interactions in a friendly and collaborative environment that encourages learning and growth.
Requirements
- Previous Service Admin experience
- Basic knowledge of accounting practices
- Excellent computer skills in Microsoft Office and internet functions
- Positive attitude, attention to detail
- Exceptional communication and organizational skills
- A minimum Grade 12 education/equivalent
- Ability to work flexible hours, varying shifts, weekends, holidays if necessary
Nice To Haves
- Experience in an agricultural related field
Responsibilities
- Manage full cycle customer repair/service/warranty order and reporting
- Perform administrative duties accurately and efficiently
- Field customer inquiries to the Service Department
- Maintain Work In Progress and Product Improvement Program processes
- Work with Service Technicians to ensure clear and accurate communication to customers
- Participate in training to develop skills and knowledge
- Follow all safety regulations
- Build positive and productive relationships with all departments
Benefits
- Continued education and training
- Competitive wages
- Comprehensive benefits
- Company matched pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
