Service Administrative Assistant

CentiMark Corporation•St. Albert, AB

2d•$25 - $25•Onsite

About The Position

CentiMark Ltd. is seeking a dependable and positive Service Administrative Assistant to support our Service Manager and team in our St. Albert office! This role is paying $25/hour commensurate with education & experience. The ideal candidate will possess strong computer literacy and keyboarding skills, be comfortable working with Google applications, will foster positive relationships with our customers and staff through clear and friendly engagement, and have the desire to help grow the service business in the area. The candidate will also be responsible for managing and processing documentation in our SAP application - SAP experience is not required, but it is preferred.

Requirements

Customer service & administrative experience
Working knowledge of Google’s popular office applications (GMail, Docs, Sheets, Chat, Calendar, etc.)
Able to work independently
Excellent communication, follow up, and interpersonal skills
Organizational and data entry skills with attention to detail
Superb time management skills
Ability to handle multiple tasks efficiently and accurately

Nice To Haves

SAP Experience

Responsibilities

Document incoming service requests
Coordinate with Service Manager to schedule Technicians
Upload data to electronic files and ensure hard copy records are also accurately maintained
Ensure all pertinent information is secured before billing and closing jobs (POs, etc.)
Customer invoicing
Process credit card payments
Collections for Service Department – make calls to customers and update spreadsheet notes
Repeat service call tracking
Update reports and records as needed and other day-to-day administrative duties associated with the role