Service Admin

inchcape•Tamuning, GU

7d•Onsite

About The Position

Atkins Kroll is looking for a detail-oriented and customer-focused Service Admin to join our Service team in Guam. This role plays a critical part in supporting daily service operations by providing administrative assistance, cashiering support, and exceptional customer service. You will be a key point of contact for customers while ensuring accurate documentation, payment processing, and efficient department operations. If you enjoy working with people, staying organized, and contributing to a fast-paced service environment—we’d love to hear from you.

Requirements

High School Diploma or equivalent required
1–2 years of experience in administrative support, cashiering, or customer service preferred
Strong customer service and communication skills
Excellent attention to detail and organizational abilities
Comfortable handling cash, credit card transactions, and financial records
Proficient with computers and standard office applications
Ability to multitask and work effectively in a fast-paced environment
Reliable, professional, and team-oriented
Valid Guam Driver’s License required

Responsibilities

Greet customers professionally in person and over the phone while providing outstanding customer service
Assist customers with service-related inquiries, appointment coordination, and vehicle pickup notifications
Process customer payments accurately and maintain proper financial and repair order records
Prepare daily deposits and ensure all transactions are correctly documented and reconciled
Maintain and organize service documents, repair orders, vendor invoices, and customer records
Support Service Advisors and other team members with administrative tasks and department coordination
Attend meetings, training sessions, and assist with additional projects to support service operations