Service Admin/Advisor

John Hirsh’s Cambridge Motors•Cambridge, MN

About The Position

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today! As an Admin/Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service. creating repair orders nad estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. This a Monday thru Friday Position NO WEEKENDS !!!!

Requirements

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Responsibilities

Oversee flow of work.
Ensure that customers receive prompt, courteous, and effective service.
Create estimates and contact customer to get apporvals.
Provide exceptional service, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently