Service Account Manager - Field

POLK MECHANICAL COMPANY LLC•Buda, TX
•Onsite

About The Position

Polk Mechanical is seeking a Service Account Manager - Field responsible for managing client relationships, driving service sales, and ensuring customer satisfaction. This role serves as the primary point of contact for service clients and supports growth of service agreements and recurring revenue.

Requirements

  • 3-7+ years in service, sales, or account management
  • Strong customer relationship skills
  • Sales and negotiation abilities
  • Excellent communication skills
  • Strong organizational and follow-up skills
  • Ability to manage multiple accounts

Nice To Haves

  • Bachelor's degree preferred
  • Experience in construction or technical service industry preferred

Responsibilities

  • Manage and grow assigned client accounts
  • Develop and maintain strong customer relationships
  • Identify and pursue service sales opportunities
  • Coordinate service delivery and customer needs
  • Support pricing, proposals, and contract development
  • Monitor account performance and customer satisfaction
  • Collaborate with service and operations teams
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