Service Account Coordinator

Alphabe Insight Inc•Orlando, FL

3d•Onsite

About The Position

The Service Account Coordinator will play a key role in supporting client accounts, maintaining strong communication with customers, and ensuring service operations run efficiently. This position requires excellent organizational abilities, a professional mindset, and the ability to coordinate multiple tasks in a fast-paced environment. The ideal candidate is proactive, customer-focused, and eager to contribute to a team-driven workplace while building long-term professional skills.

Requirements

Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Professional attitude with strong attention to detail
Ability to work independently and within a team environment
Comfortable managing administrative and coordination tasks
Problem-solving mindset with a customer-service approach
Proficiency with computer systems and office software
Adaptable, dependable, and eager to learn new skills

Responsibilities

Coordinate and manage daily client account activities
Maintain clear and professional communication with customers and internal departments
Assist with scheduling, account updates, and service follow-ups
Monitor account information and ensure records remain accurate and organized
Support problem resolution by identifying client needs and coordinating appropriate solutions
Prepare reports, documentation, and account-related correspondence
Contribute to maintaining high standards of customer satisfaction and service quality
Collaborate with team members to improve workflow efficiency and client experiences