Service Account Coordinator

Alphabe Insight IncLouisville, KY
13d$49,000 - $53,000

About The Position

We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.

Requirements

  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Ability to multitask and adapt in a fast-paced environment
  • Detail-oriented with a proactive and solution-driven mindset
  • Strong interpersonal skills and ability to work collaboratively
  • Proficiency in basic office tools and systems

Responsibilities

  • Coordinate daily account activities to ensure timely and accurate service delivery
  • Serve as a liaison between clients and internal departments
  • Monitor account performance and assist in resolving service-related inquiries
  • Maintain organized records, reports, and documentation for assigned accounts
  • Support the onboarding process for new clients and ensure smooth transitions
  • Identify opportunities to improve processes and enhance client experience

Benefits

  • Opportunities for professional growth and career advancement
  • Skill development and ongoing training
  • Supportive and team-oriented work environment
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