Service Account Coordinator

Alphabe Insight IncAtlanta, GA

About The Position

We are seeking a detail-oriented and proactive Service Account Coordinator to support client relationships and ensure seamless service delivery. In this role, you will act as a key point of coordination between internal teams and clients, helping maintain high standards of service while contributing to operational efficiency.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Problem-solving mindset with attention to detail
  • Proficiency in standard office software and systems
  • Ability to work both independently and as part of a team

Responsibilities

  • Coordinate and manage client accounts to ensure timely and accurate service delivery
  • Serve as a primary point of contact for client inquiries and requests
  • Maintain and update account records, ensuring data accuracy and organization
  • Collaborate with internal teams to resolve client needs and improve service processes
  • Monitor account performance and identify opportunities for improvement
  • Prepare reports and documentation related to account activities
  • Support the onboarding of new clients and maintain ongoing communication

Benefits

  • Competitive salary
  • Opportunities for professional growth and career advancement
  • Supportive and collaborative work environment
  • Ongoing training and development programs
  • Stable, full-time employment with long-term potential
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