Service Account Assistant

Alphabe Insight Inc • Cincinnati, OH

13h • $40,000 - $45,000

About The Position

Park 6 Logistics is seeking a motivated, detail-oriented, and organized Service Account Assistant to join its growing team in Cincinnati, Ohio. The role supports client accounts, coordinates daily service activities, and helps ensure smooth communication between customers and internal teams. It is suited to someone who enjoys working with people, solving problems, managing multiple priorities, and contributing to a fast-paced, professional environment.

Requirements

• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Professional, customer-focused attitude with strong interpersonal skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Comfort using computers, digital tools, and standard office applications.
• Strong problem-solving skills and a proactive approach to daily challenges.
• Ability to work independently and collaboratively within a team.
• Adaptability, reliability, and willingness to learn and grow.
• Positive attitude and commitment to delivering exceptional service.

Responsibilities

• Assist with managing client accounts and maintaining positive, professional customer relationships.
• Coordinate daily service requests, account updates, and administrative activities.
• Serve as a point of contact for customer inquiries and provide timely, accurate assistance.
• Maintain organized account records, documentation, and service information.
• Collaborate with internal departments to support efficient service delivery and customer satisfaction.
• Track account activities, prepare reports, and support operational processes.
• Identify opportunities to improve service quality and streamline administrative workflows.
• Address customer concerns professionally and support effective problem resolution.
• Contribute to team objectives while maintaining high standards of accuracy and organization.

Benefits

• Career growth opportunities and potential for advancement.
• Professional development opportunities to strengthen communication, account management, customer service, and organizational skills.
• Collaborative work environment with a supportive team that values teamwork, initiative, and shared success.
• Opportunity to build transferable skills in business operations, client relations, and service coordination.
• Meaningful responsibilities that support customer satisfaction and operational excellence.
• Professional environment with opportunities to learn and contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed