Service Account Assistant

SkillBridge AcademyFort Worth, TX
3d$50,000 - $55,000

About The Position

SkillBridge Academy is seeking a detail-oriented and proactive Service Account Assistant to support our client service and account management operations. This role plays a key part in maintaining strong client relationships, ensuring accurate documentation, and assisting with the coordination of service-related activities. The ideal candidate thrives in an organized environment, communicates effectively, and takes initiative in supporting both internal teams and external partners.

Requirements

  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Professional and client-focused mindset
  • Ability to work independently and as part of a team
  • Proficiency in basic office and documentation systems
  • Detail-oriented with strong problem-solving skills
  • Adaptability in a fast-paced environment

Responsibilities

  • Assist account managers in coordinating client service activities
  • Maintain and update client records with accuracy and confidentiality
  • Prepare reports, service summaries, and documentation as needed
  • Support onboarding processes for new service accounts
  • Monitor service timelines and follow up on outstanding items
  • Communicate with clients to ensure service expectations are met
  • Collaborate with internal departments to streamline account workflows
  • Provide administrative support to enhance overall service efficiency

Benefits

  • Competitive salary ($50,000 – $55,000 per year)
  • Growth opportunities within a supportive organization
  • Ongoing professional skill development
  • Structured training and mentorship
  • Collaborative and professional work environment
  • Full-time employment with long-term advancement potential
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