Service Account Assistant

Alphabe Insight Inc • Dallas, TX

3h • $52,000 - $56,000

About The Position

We are seeking a detail-oriented and highly organized Service Account Assistant to support our service and account management teams. This role plays a critical part in maintaining client satisfaction, ensuring accurate documentation, and supporting account operations.
The ideal candidate thrives in a structured environment, values efficiency, and demonstrates strong communication and coordination abilities.

Requirements

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• High attention to detail and accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency with standard business software and data systems
• Professional demeanor and problem-solving mindset

Responsibilities

• Assist in managing and maintaining client service accounts
• Prepare and update account documentation and internal reports
• Coordinate communication between clients and internal departments
• Monitor account activities to ensure accuracy and timely follow-up
• Support service teams with scheduling, tracking, and data entry
• Identify opportunities to improve workflow efficiency
• Maintain confidentiality and professionalism in all client interactions

Benefits

• Competitive salary ($52,000 – $56,000 per year)
• Structured training and professional development
• Clear growth opportunities within the organization
• Skill-building in account management and service operations
• Collaborative and professional work environment
• Performance-based advancement pathways

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed