Service Account Assistant

Alphabe Insight Inc • Cincinnati, OH

7h • $50,000 - $54,000

About The Position

The Service Account Assistant plays a vital role in supporting account operations and ensuring seamless coordination between clients and internal departments. This position requires strong organizational skills, attention to detail, and the ability to maintain accurate documentation while assisting in daily service processes.
The ideal candidate thrives in a structured environment, values efficiency, and is committed to delivering high standards of administrative and client support.

Requirements

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• High attention to detail and accuracy
• Proficiency in Microsoft Office and general office systems
• Ability to multitask and prioritize in a fast-paced environment
• Professional demeanor and collaborative mindset
• Analytical thinking and problem-solving skills

Responsibilities

• Assist in managing and maintaining client service accounts
• Prepare and update account documentation, reports, and records
• Coordinate communication between clients and internal teams
• Support account managers with scheduling, follow-ups, and documentation
• Monitor service timelines and ensure timely task completion
• Maintain accurate databases and filing systems
• Contribute to process improvement initiatives

Benefits

• Competitive salary ($50,000 – $54,000 annually)
• Structured career development and growth opportunities
• Professional skill-building programs
• Supportive and collaborative team environment
• Stable, full-time position with long-term advancement potential
• Performance-based recognition opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed