Service Account Assistant

Alphabe Insight IncSan Antonio, TX
12d$52,000 - $56,000

About The Position

We are seeking a detail-oriented and motivated Service Account Assistant to support our account operations and ensure seamless communication between internal teams and clients. This role plays a key part in maintaining service standards, managing account-related tasks, and supporting overall client satisfaction. The ideal candidate is organized, proactive, and eager to grow within a professional business environment.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • High attention to detail and accuracy
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional attitude with a client-focused mindset
  • Comfortable working independently and as part of a team
  • Strong problem-solving and analytical skills

Responsibilities

  • Assist with the day-to-day management of client accounts
  • Support account representatives with administrative and operational tasks
  • Maintain accurate records, documentation, and account updates
  • Coordinate communication between clients and internal departments
  • Monitor service requests and ensure timely follow-ups
  • Help identify opportunities to improve service efficiency and client experience
  • Ensure compliance with company procedures and quality standards

Benefits

  • Competitive salary ($52,000 – $56,000 per year)
  • Growth opportunities within a stable and expanding company
  • Professional development and skill-building support
  • Collaborative and supportive work environment
  • Full-time position with long-term career potential
  • Exposure to account management and client service operations
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