Service Account Assistant
Park 6 Logistics•Riverside, CA
1d•$52,000 - $56,000
About The Position
The Service Account Assistant plays a key role in supporting account management and ensuring exceptional service delivery to our clients. This position serves as a liaison between customers, service teams, and internal departments, helping maintain accurate records, streamline communication, and uphold high service standards. The ideal candidate is organized, proactive, and committed to providing professional support in a fast-paced logistics environment.
Requirements
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Ability to work effectively in a team environment
- Problem-solving and analytical abilities
- Professional demeanor and customer-focused mindset
- Proficiency in Microsoft Office and general office systems
- Ability to adapt in a fast-paced logistics setting
Responsibilities
- Assist in managing client service accounts and maintaining accurate documentation
- Coordinate communication between clients and internal departments
- Monitor account activity and ensure timely follow-ups
- Prepare reports, track service metrics, and update account records
- Support billing processes and verify account information
- Address client inquiries with professionalism and efficiency
- Assist in resolving service-related issues to ensure customer satisfaction
- Maintain compliance with company policies and operational procedures
Benefits
- Growth opportunities within a rapidly expanding company
- Professional development and skill-building support
- Stable full-time employment
- Collaborative and supportive work environment
- Opportunity to build valuable logistics and account management skills
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
