Service Account Assistant
Alphabe Insight Inc•Birmingham, AL
4h•$47,000 - $51,000
About The Position
As a Service Account Assistant, you will play a vital role in supporting account management operations and ensuring seamless service delivery to our clients. You will assist in coordinating account activities, maintaining accurate records, and serving as a reliable point of contact to ensure client satisfaction and operational excellence.
Requirements
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- High attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Professional demeanor and customer-focused mindset
- Proficiency in standard office software and data management tools
- Strong problem-solving and analytical skills
Responsibilities
- Support Account Managers in maintaining and servicing client accounts
- Prepare and organize account documentation, reports, and service updates
- Coordinate communication between clients and internal departments
- Monitor account activity to ensure timely service execution
- Maintain accurate client records and internal databases
- Assist with scheduling, follow-ups, and service confirmations
- Identify opportunities to improve service processes and efficiency
Benefits
- Competitive salary ($47,000 – $51,000 per year)
- Opportunities for professional growth and career advancement
- Skill development through structured training and mentorship
- Supportive and collaborative work environment
- Stable full-time employment with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
