Server

Miller's Ale House•Kissimmee, FL

6d•Onsite

About The Position

You don’t just serve our customers amazing food and drinks, you help make our restaurant as unique as you are. You will be talking to customers, making them feel welcome, and helping to create an experience that’s second to none. People matter here. So what does it take to work with us? We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest.

Requirements

Must be a minimum of 18 years of age unless otherwise dictated by state law
Ability to work with numbers and handle cash
Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
Possesses strong communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment

Responsibilities

Arrives to work on time as scheduled in full uniform
Greets Guests in a warm and friendly manner while also acknowledging all Guests that come within five feet
Follows the steps of service as defined in the Miller’s Ale House training materials
Provides highest level of service by adhering to all Miller’s Ale House service standards, creating “Ale House Raving Fans”
Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
Works directly with other Team Members to ensure all Guest’s needs are fulfilled in a timely manner
Ensures menu knowledge to address Guests’ questions, including food allergy issues
Ensures proper food handling and sanitation of work areas
Maintains neat and organized server stations and FOH work areas; to include sweeping and mopping as needed
Ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times
Works “To Go” station when assigned by Management
Washes hands every 30 minutes throughout the shift
Serves all food and alcohol within accordance of company standards and state service requirements
Maintains clean and sanitized work areas
Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
Positively communicates with other Team Members and Management to keep one another informed
Provides exceptional service throughout the entire shift
Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked