Server

Arch Amenities Group•San Francisco, CA

18d•Onsite

About The Position

The Server is responsible for delivering exceptional hospitality service within a premium Commercial Real Estate (CRE) amenity lounge. This role supports lounge operations by serving alcoholic and non-alcoholic beverages, delivering bar and café menu items, maintaining lounge presentation standards, and ensuring an elevated experience for tenants and guests. The ideal candidate is service-oriented, professional, energetic, and capable of thriving in a fast-paced hospitality environment.

Requirements

High school diploma or equivalent.
1+ year of experience in hospitality, restaurant, hotel, lounge, café, country club, or food and beverage service.
Strong customer service and communication skills.
Ability to work on feet for extended periods and lift up to 30 pounds.
Professional appearance and demeanor.
Ability to work independently and as part of a team.

Nice To Haves

Experience in upscale hospitality, hotel, private club, or corporate dining environments.
Food Handler Certification.
Alcohol Awareness Certification (TIPS, ServSafe Alcohol, or equivalent).
Knowledge of beer, wine, cocktails, and specialty coffee service.
Experience supporting private events and catering functions.

Responsibilities

Provide friendly, professional, and attentive service to tenants, clients, and guests.
Create a welcoming lounge experience that reflects the property's hospitality standards.
Anticipate guest needs and respond promptly to requests.
Build positive relationships with lounge members and frequent visitors.
Serve beer, wine, cocktails, coffee beverages, soft drinks, and other menu offerings in accordance with company policies and local regulations.
Deliver prepared food items from the kitchen or bar to guests in a timely manner.
Accurately communicate menu offerings, ingredients, and daily specials.
Clear and reset tables efficiently throughout service periods.
Monitor guest satisfaction and address service concerns professionally.
Assist bartenders and lounge staff with stocking, replenishment, and service support.
Deliver food and beverages throughout lounge spaces, conference areas, and event venues as needed.
Maintain cleanliness and organization of service stations, bars, and dining areas.
Support event setups, breakdowns, and special activations within the lounge.
Follow all food safety, sanitation, and responsible alcohol service guidelines.
Maintain accurate knowledge of menus, ingredients, and beverage offerings.
Assist with inventory organization and stock rotation.
Ensure all lounge areas remain clean, organized, and presentation-ready.
Comply with all company policies and safety procedures.