Server, Summit House - Summer 26

Crystal Mountain•Enumclaw, WA

9d•$17•Onsite

About The Position

Seasonal WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS RESORT OVERVIEW, CULTURE AND VISION Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers . We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands . A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty . We are here to shape the future of mountain adventure. We Embrace Empowerment We Honor Authenticity We Cultivate Collaboration We Prioritize Purpose JOB SUMMARY E SSENTIAL DUTIES Set up for daily service including dishware, glassware, silverware, linens and other amenities according to daily procedures and Restaurant General Manager’s direction . Serve food & alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department . Provide attentive, courteous, and professional service in accordance with company hospitality standards Greet guests promptly, introduce self , and establish rapport to create a welcoming dining experience Recommend appetizers, beverages, desserts, specials, and add-ons in a guest-focused manner Maintain consistent table presence through appropriate check-backs and pacing of courses Accurately enter guest orders into POS systems, including all modifications, dietary restrictions, and timing requests Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and potential modifications Demon strate and communicate food and beverage menu knowledge including ingredients, modifications, allergens for standard and special items to provide informed suggestions to enhance guest satisfaction Answer guest questions accurately or seek clarification from kitchen or management when needed Ensure tables are clean, properly set, and maintained throughout service Monitor guest satisfaction indicators such as pacing, refills, and course completion Deliver correct items to correct guests using proper service etiquette Verify condiments, accompaniments, and modifications are provided as requested Maintain accuracy in bill presentation and payment processing Handle payment transactions accurately and in compliance with company procedures Communicate clearly with kitchen staff, expo, hosts, and support team to ensure smooth service flow Assist with side work, opening/closing duties, and service preparation tasks Maintain punctual attendance, uniform standards, and workplace professionalism Develop and maintain an organizational culture, values and reputation with staff, and guests. Ensure a positive, harmonious, compliant, and cooperative work environment . Act as a representative of Crystal Mountain with guests & community members . Abide by all Crystal Mountain employment guidelines. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

Requirements

Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license)
Must hold a valid Washington Food Worker Card (Health & Food Safety)
Minimum 2 years professional experience in Food and Beverage
Basic knowledge of P.O.S. systems.

Responsibilities

Set up for daily service including dishware, glassware, silverware, linens and other amenities according to daily procedures and Restaurant General Manager’s direction.
Serve food & alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
Provide attentive, courteous, and professional service in accordance with company hospitality standards.
Greet guests promptly, introduce self, and establish rapport to create a welcoming dining experience.
Recommend appetizers, beverages, desserts, specials, and add-ons in a guest-focused manner.
Maintain consistent table presence through appropriate check-backs and pacing of courses.
Accurately enter guest orders into POS systems, including all modifications, dietary restrictions, and timing requests.
Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and potential modifications.
Demonstrate and communicate food and beverage menu knowledge including ingredients, modifications, allergens for standard and special items to provide informed suggestions to enhance guest satisfaction.
Answer guest questions accurately or seek clarification from kitchen or management when needed.
Ensure tables are clean, properly set, and maintained throughout service.
Monitor guest satisfaction indicators such as pacing, refills, and course completion.
Deliver correct items to correct guests using proper service etiquette.
Verify condiments, accompaniments, and modifications are provided as requested.
Maintain accuracy in bill presentation and payment processing.
Handle payment transactions accurately and in compliance with company procedures.
Communicate clearly with kitchen staff, expo, hosts, and support team to ensure smooth service flow.
Assist with side work, opening/closing duties, and service preparation tasks.
Maintain punctual attendance, uniform standards, and workplace professionalism.
Develop and maintain an organizational culture, values and reputation with staff, and guests.
Ensure a positive, harmonious, compliant, and cooperative work environment.
Act as a representative of Crystal Mountain with guests & community members.
Abide by all Crystal Mountain employment guidelines.

Benefits

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts
Periodic allotment of free friends & family day-ski vouchers
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment