Server, PT

MBK Senior Living•Portland, OR

1d•Onsite

About The Position

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! Job Description Server, PT, Wednesday- Sunday variable hours. Weekend availability required. Pay DOE. Job Summary: The Server is responsible for making the residents’ dining experience pleasant and positive by providing the highest-quality dining service that considers resident preferences and exceptional customer service, while maintaining dining areas, seating residents, and serving meals.

Requirements

High school diploma or equivalent (GED), highly preferred.
Exposure to restaurant operations or the ability to learn.
Must be 18 years or older or have a proper work permit and authorization documentation.
Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Basic counting skills as required by the position (tracking meals/residents, etc.).
Must have excellent communication skills, including the ability to speak, write, understand, and read English.
Must be able to operate standard serving equipment (salad bar/heating cart, trays, etc.).
Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification.

Responsibilities

Deliver exceptional dining service by taking accurate food orders and serving appetizing and visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service to ensure complete customer satisfaction.
Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs, as necessary or requested.
Review and adhere to residents' dietary needs, restrictions, and preferences as outlined by the Supervisor and in their care plan.
Track resident meal attendance and communicate with the designated team members in a timely manner for a safety check on absent residents.
Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents.
Deliver meals to and retrieve trays from residents’ rooms after meal service, as required, for those who opt for room service.
Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols.
Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments (i.e., pull old items, restock sugars, salt, pepper, ketchup, etc.).
Assist in breaking down deliveries, putting away stock, washing dishes, as needed to support overall kitchen and dining services.
Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
Promptly report any safety or equipment issues to the Supervisor.
Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
Perform other duties as assigned or directed by Lead, Supervisor, Director of Dining Services, or designee.

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts