Server - Dawn Manor
About The Position
The Server is responsible for delivering a high-quality dining experience through attentive, efficient, and personalized service at our off-site restaurant. This role is accountable for guest satisfaction, accuracy of orders, and adherence to service standards. Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Requirements
- Previous serving experience preferred, ideally in upscale or high-volume environment
- Strong communication, sales, and multitasking skills
- Knowledge of food, beverage, and service standards preferred
- Food Safety Certification and Wisconsin Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed
Responsibilities
- Provide full-service dining including greeting, order taking, food and beverage delivery, and check presentation
- Demonstrate complete knowledge of menus, ingredients, allergens, and preparation methods
- Accurately enter orders into POS system and ensure timely delivery
- Monitor guest satisfaction and anticipate needs throughout the dining experience
- Maintain assigned section, ensuring cleanliness and readiness at all times
- Handle cash and credit transactions accurately and responsibly
- Follow all alcohol service guidelines and verify identification as required
- Communicate effectively with kitchen and support staff to ensure service flow
- Participating in side work, opening, and closing duties
- Uphold company service standards, policies, and safety procedures
- Other duties & responsibilities as assigned by Manager
Benefits
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
