Server

Four Seasons Hotels and Resorts•Philadelphia, PA

1d•Onsite

About The Position

The Server at the Match Room delivers an exceptional dining experience by engaging warmly with guests, sharing menu knowledge, and ensuring seamless food and beverage service in a high‑volume, fast‑paced environment.

Requirements

Minimum of one year of food service experience, required, with proven experience in a high‑volume and fast‑paced environment
A friendly, approachable, and guest‑focused demeanor with a passion for hospitality
Ability to multitask, prioritize, and remain organized in a dynamic service setting
Strong communication skills and comfort interacting with guests and team members
Comfort processing cash and credit card transactions accurately

Responsibilities

Provide friendly, engaging, and intuitive service while guiding guests through the food and beverage menu using vivid descriptions of preparation, flavors, and origins
Accurately take and enter guest orders using the point‑of‑sale system, including dietary needs and special requests, and coordinate timing with the kitchen
Deliver orders promptly and correctly to maintain food quality and enhance the overall guest experience
Anticipate guest needs, check for satisfaction throughout the dining experience, and resolve concerns with urgency and professionalism
Operate efficiently in a high‑volume, fast‑paced service environment while maintaining composure and attention to detail
Prepare, present, and close guest checks accurately, including processing cash and credit card payments
Support daily operational needs including table setup, breakdown, cleaning, and maintaining service areas
Work collaboratively and respectfully with team members and leaders while adhering to Four Seasons standards and work rules