Server

Holiday Inn Club Vacations•Kissimmee, FL

5d•Onsite

About The Position

At Holiday Inn Club Vacations, we create meaningful travel experiences for families. We make vacations easy to plan and hard to forget, and we bring that same care to how we support our team members. Our culture is grounded in Caring, Courage and Creativity—values that shape how we serve our guests, work together and grow. Deliver thoughtful service that helps guests enjoy a welcoming and memorable resort experience. As a Server, you will greet guests, explain menu offerings and specials, take and process food and beverage orders, and serve items with accuracy and professionalism. You will use your knowledge of the menu to make recommendations, identify opportunities to upsell, and respond promptly to guest needs. Your attention to detail will support accurate payments, clean dining areas and smooth service throughout each shift.

Requirements

Customer service and/or food and beverage experience.
Required Serve Safe, TIPS or other applicable state alcohol certification.
At least 18 years of age.
Strong guest service, interpersonal and communication skills in English.
Ability to learn and use cash-handling procedures and point-of-sale systems.
Ability to work effectively in a high-demand service environment.

Nice To Haves

A high school diploma or GED.
Previous cash-handling experience.

Responsibilities

Welcome guests, explain specials, answer questions and make informed food and beverage recommendations.
Take accurate orders, enter them into the point-of-sale system and prepare itemized guest checks.
Serve food and beverages while checking back regularly to support guest satisfaction.
Process guest payments accurately, including collecting cash, providing change and completing transactions.
Pre-bus tables by removing used dishes, utensils, glasses and trash throughout service.
Maintain clean, welcoming dining and service areas by completing assigned side work.
Complete pre-shift and post-shift responsibilities as directed by the manager.