Morning Server PT
About The Position
Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Server at Society 1854 located in the Omaha Marriott Downtown, you will tailor the dining experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction. Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.
Requirements
- High school degree or equivalent preferred
- Must have high level of knowledge of food and beverage preparation, service standards, guest relations, etiquette, appropriate table settings, service ware, and menu items.
- One year or more of service in a fine dining outlet preferred.
- Handle customer complaints with empathy and provide proactive solutions.
- Proficient in English for guest requests, memos, and reservations.
- Ability to work POS system and cash handling experience preferred.
- Ability to lift up to 30 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
- Ability to work a flexible schedule including days, nights, weekends and holidays and have reliable transportation to and from work
- Ability to obtain any government required license or certificate. TIPS and Douglas County food handler certification required.
Nice To Haves
- CPR certification and / or First Aid Training preferred.
Responsibilities
- Greet guests and explain specials & promotions.
- Understand menu including ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
- Record and input guest orders into the Point of Sale system.
- Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
- Replenish beverages and ensure overall guest satisfaction.
- Collect payment, thank guests, and invite them to return.
- Complete side work and cleaning tasks including restocking and replenishing condiments.
- Address and resolve guest complaints.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment)
- company-paid life insurance
- employee assistance program offer
- 401k with employer match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
