Server

Mexican Inn (Spring Creek Restaurants)•Bedford, TX
•Onsite

About The Position

This position is accountable for taking and delivering food and beverage orders to customers in a timely and efficient manner, while showing respect and courtesy. The role requires exceptional customer service, proper wear of uniforms and personal hygiene, and the thorough and efficient completion of all side-work.

Requirements

  • Ability to operate all electrical or mechanical devices adhering to all safety rules.
  • Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
  • Ability to tolerate cleaning solutions on a regular basis.
  • Ability to lift 30 lb. regularly and 50 lb. occasionally.
  • Ability to work in an environment with frequent interruptions and customer interaction.

Nice To Haves

  • Related experience preferred but not required.
  • Additional experience in area of food server desired but not required.

Responsibilities

  • Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
  • Greet, seat and serve guests in a prompt, friendly, professional way.
  • Know all abbreviations of food items.
  • Be familiar with specials and soups of the day prior to starting the shift.
  • Take food and drink orders promptly and accurately.
  • Pickup orders in window and deliver completed meals to correct customers in a timely manner.
  • Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
  • Ring up bills and deliver to customers. Check out customers at cash register.
  • Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
  • Restock service areas.
  • Keep service areas clean and complete all assigned cleaning tasks.
  • Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.
  • Respond quickly to sweeping and mopping up messes.
  • Bus tables when busy.
  • Perform any other tasks as assigned by Lead Line Server or Manager.
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