Server Full-time, Day and Mid Shifts

Frank Residences•San Francisco, CA

1d•Onsite

About The Position

The San Francisco Campus for Jewish Living (SFCJL), located in San Francisco's Excelsior neighborhood, is a mission-driven nonprofit organization providing a continuum of care for older adults. Founded in 1871 and grounded in Jewish values of excellence, compassion, and community, SFCJL offers luxurious assisted living and memory care at the Frank Residences, skilled nursing and rehabilitation at the Jewish Home and Rehabilitation Center, and a specialized acute psychiatric unit for older adults. SFCJL is committed to enriching the lives of older adults through compassionate care and fostering an inclusive culture that welcomes employees from all backgrounds who share a dedication to serving older adults with respect and excellence.

Requirements

High school diploma or equivalent required.
Ability to read, write, and follow instructions in English.
Excellent customer service and communication skills, especially with older adults.
Ability to understand menu offerings, respond to guest requests, and coordinate timely meal service.
Ability to work cooperatively and respectfully with residents, families, visitors, and coworkers.
Must be professional, courteous, and service-oriented at all times.

Nice To Haves

Prior experience waiting tables in a fine dining, hotel, club, or restaurant setting preferred.

Responsibilities

Provide friendly, professional, and efficient table service in the dining room and during catered events.
Support a positive dining experience for residents and guests.
Ensure proper sanitation and maintain a polished and welcoming atmosphere.
Set tables and maintain assigned stations in a clean, orderly manner.
Take food and beverage orders, serve meals, and provide requested items courteously and efficiently.
Answer questions about menu items and ensure residents' dining needs are met.
Clear dishes and reset tables during and after meal service.
Deliver food items from the kitchen and assist with portioning of appetizers, salads, soups, beverages, and desserts.
Provide consistent, high-quality customer service to residents and their guests.
Maintain safe, clean, and sanitary work conditions in compliance with health and safety standards.
Complete all assigned cleaning and side work tasks.
Attend in-service training and required educational sessions.
Greet residents and guests warmly and professionally.
Anticipate and respond to guest service needs and preferences.
Complete end-of-shift duties such as vacuuming, straightening tables/chairs, and refilling condiments.
Assist food runners and the Dining Room Manager as needed.
Maintain knowledge of table numbers, room capacity, operating hours, and proper service standards.
Attend resident dining committee meetings when applicable.
Perform other duties as assigned to support the dining and hospitality experience.

Benefits

Medical coverage for team members working 20+ hours/week.
Vision coverage for team members working 20+ hours/week.
Dental coverage for team members working 20+ hours/week.
Pension Plan provided through union.
403(b) Retirement Plan - Voluntary participation available.
Paid Time Off (PTO) - Begin accruing PTO on your first day.
Tuition Reimbursement - Up to $5,250/year for full-time employees.
Tuition Reimbursement - Up to $2,625/year for part-time employees.
Commuter Check Program - Save on eligible commuting expenses.
Weekday Shuttle Services - To and from Glen Park BART station.
Referral Bonus - Earn $1,000 for every successful referral hired.
Flexible Spending Accounts (FSA) - Tax-advantaged health and dependent care spending.
Employee Assistance Program (EAP) - Free, confidential mental health and well-being support.
Access to LifeMart - Exclusive discounts on everyday products and services.