Server

Janko Hospitality•Rosemont, IL

2d•$9 - $10•Onsite

About The Position

Provide quality, value-added professional service in the restaurant department to exceed brand standards for food service, guest helpfulness, and guest friendliness. To enhance our guests with good, prompt and courteous food service, and by providing and enjoyable function from start to finish.

Requirements

Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies
Firm and simple grasping is an ongoing requirement for all aspects of work
Lifting of supplies occurs occasionally, usually not more than 25 lbs. but may be up to 50 lbs.
Able to stand and walk for long periods of time through the work day
Reaching, pushing, pulling, twisting of body at the waist, and bending are required
High school diploma or GED.
6 months serving experience.
Must be able to communicate clearly with guests, customers, supervisors and fellow employees.
Basic math skills required
Must be able to analyze routine data to make appropriate judgments regarding banquet processes.
Must be able to use appropriate judgments as it pertains to supervisory duties.
BASSET – Beverage Alcohol Seller and Server certificate
Must be able to lift/push/pull 50 pounds.
Required to walk, stand, bend, crouch, kneel, and reach.
Requires ability to reach, grasp and feel.

Responsibilities

Check station assigned, prior to opening, for cleanliness of tables and chairs, proper placement of condiments, table accessories, china, glassware and silverware on tables.
Prepares dressing, creamer, butter, rolls, salt, pepper, coffee & tea.
Meets and greets guests as they are seated.
Be aware of breakfast, lunch, dinner, To Go and Beverage menu.
Be knowledgeable of all menu items, their garnish, contents and preparation methods
Answers guest questions about the breakfast and lunch menu
Prepares and serves starbucks beverages
Records food and beverage order legibly on check, orders and picks up food promptly.
Serves and refreshes all beverage needs, serves and clears food and used dishes as needed.
Presents check and collect payment, operating point of sale equipment accurately.
Special attention should be made to finer points of service, i.e. water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.
Exceeds guest expectations, with proper attitude and prompt service.
Maintain a high standard of personal appearance and proper uniform within entire department
Greets guests, visitors and team members in a courteous and friendly manner
Assists guests and team members with anything that they may need
Performs other duties as assigned, requested, or deemed necessary by management
Be proficient and train all team members in Safety and Security Policies
Report any suspicious activity of guest, visitors or staff
always Maintains security for guests and property by keeping room doors locked
Write up Guest Incident reports as needed
Perform duties in accordance with Safety and Security Policies
Perform duties in accordance with OSHA and Blood Borne Pathogens regulations