Server
Sheraton Boston Needham•Needham, MA
•Onsite
About The Position
We are currently seeking full-time AM and PM servers for our newly renovated property!
Requirements
- Minimum lifting and pulling of 50 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Standing for long periods of time.
- Must have exceptional customer service skills.
- Must be flexible with schedule and adjust to business needs of the Hotel.
Responsibilities
- Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.
- Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
- Memorize menu selections and wines including being familiar with daily specials and basic ingredients.
- Write order on check or memorize order.
- Relay order to kitchen and service bar utilizing point of sale system.
- Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.
- Total bill and accept payment or refer guest to cashier.
- Clear and reset counters or table at conclusion of each course.
- Assist in cleaning and wiping down of service areas and prep areas.
- Notify a manager immediately of any guest complaints.
- Practice and observe all safety rules and procedures.
- Maintain and follow all cash handling procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
