Server

Hampton Golf•Loudon, TN

17d•Onsite

About The Position

Tennessee National Golf Club is seeking friendly and service-oriented Servers to join our Food & Beverage team. This is a great opportunity for individuals who enjoy working in a fast-paced hospitality environment while delivering exceptional service to members and guests. As a Server, you will play an important role in creating a welcoming dining experience by providing attentive service, ensuring order accuracy, and helping maintain the high standards our members and guests expect. Located in Loudon, Tennessee—just minutes from Knoxville—Tennessee National is a premier gated lakefront community offering an exceptional lifestyle experience. The property features world-class amenities, including a Greg Norman Signature Golf Course, full-service marina, multiple restaurants and bars, racquet and recreation facilities, resort-style pool, concert venue, scenic hiking trails, and a new 25,000-square-foot clubhouse opening soon. Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance. Join a team dedicated to delivering outstanding hospitality while being part of one of East Tennessee's most exciting golf and lifestyle communities.

Requirements

High School diploma or equivalent preferred
Previous server experience required
Excellent oral communication and listening skills
Ability to follow directions
Excellent customer service skills

Responsibilities

Ensure accurate account of the transactions, collections, disbursements, daily reports, deposits and cash drawer/computer system.
May set tables, spreading clean linen, placing glasses, condiment holders, flowers, and silverware, etc.
Receives patrons and takes orders.
May involve seating guests, pulling chairs away from the table, distributing menus and filling glasses with water and ice, while members and guests decide on their order, write orders on check, answers questions about food, beverage and the menu, and or makes suggestions about food, beverage and wine.
Informs chefs and cooks of the particulars about the orders, procures items from stations, carries trays and serves the meals to the members and guests.
Serves the meals by placing the trays on a stand near the table being served, places dishes, by course, in front of each person, serving from the left of the patron, and replenishing water, butter, if needed.
Remove soiled dishes, procures and serves dessert.
Provides check to members and or guests when they have finished their meal, either received immediate payment or permits members to charge the items to their account at the facility.
Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.
Provide menu suggestions to management.
Participate in the set up and breakdown of items due to F&B activities.
Complete opening and closing procedures as outlined in the F&B Manual.
Maintain cleanliness and organization in all F&B front of the house areas.
All members and guests are greeted with an immediate smile, eye contact and a verbal welcome.
If applicable they are escorted to a table, chairs are pulled for ladies, menus presented – open ladies first, from left to right.
Place settings are adjusted to the number of members and guests at each table.
Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
Acknowledges members and guests, politely thanks the members and guests upon departure.
Monitor and or participate to ensure that tables are reset within 5 minutes.
Conducts a physical inspection of the room and floor to ensure proper presentation.