'ULU AM - Server - Casual

Four Seasons Hotels and Resorts

2d•Onsite

About The Position

The Four Seasons Resort Hualalai is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Three to twelve months of restaurant, food and beverage, or equivalent experience is required.
Successful candidate must possess legal work authorization in United States
Ability to carry and balance a tray.
Ability to accurately read food tickets and communicate orders with the kitchen and servers.
Weekend & Holiday availability required

Responsibilities

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinate food timings
Check completed kitchen orders with the guest’s original order
Transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions
Respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
Process cash and credit card payments
Properly settle voided checks or complimentary meals