Server

Flix Brewhouse•Mansfield, TX

7h•$20 - $30•Onsite

About The Position

The Server provides welcoming, hospitable service to guests at Flix Brewhouse. The role involves greeting guests, taking orders, serving food and beverages, preparing itemized checks, and accepting payments. Servers may also help guests find seats, serve guests in the lounge, set up and clear auditoriums, and assist runners or box office hosts. They check valid identification for guests who appear 35 or younger when alcohol is purchased and maintain proficient menu and systems knowledge while delivering the company’s service standards. The purpose of the role is to exceed guest satisfaction through personal attention and ownership of excellent service. Servers listen to guest concerns, respond empathetically, find solutions, and follow through. They are expected to be professional, polite, reliable, and engaged, and to work nights, weekends, and holidays in accordance with hiring guidelines and company policy. The position is based at Flix Brewhouse in Mansfield, Texas. The stated pay range is $20–$30 per hour, including base pay and tips, and the posting says this includes a benefit package. The work environment includes exposure to heat or cold from mechanical equipment and moderate to loud noise.

Requirements

Prior Server experience in a high-volume restaurant.
Legal age to serve alcoholic beverages and applicable food- and alcohol-handling certifications.
Exceptional verbal communication skills and a warm, inviting personality.
Knowledge of safety, sanitation, and food-handling procedures.
Ability to multitask, serve multiple guests, and remain detail-oriented.
Ability to take direction, develop, and work in a team environment.
Ability to work calmly and effectively under pressure.
Accountability, self-motivation, organization, and problem-solving skills.
Commitment to quality movie-going and brewpub service and menu knowledge.
Ability to speak and hear, and to use close, distance, and peripheral vision, depth perception, and focus adjustment.
Ability to stand and walk for long periods, reach, bend, and stoop, frequently lift up to 35 pounds, and occasionally lift or move 50 pounds.
Availability to work nights, weekends, and holidays in accordance with hiring guidelines and company policy.

Nice To Haves

Experience working in a high-energy setting.
A soft spot for movies.

Responsibilities

Greet guests, take orders, and provide food and beverage service.
Prepare itemized checks, deliver checks accurately, and accept payments using correct billing procedures.
Answer questions about menu items and make recommendations.
Check valid identification for guests who appear 35 years of age or younger to confirm they meet minimum age requirements for alcohol purchases.
Set up, reset, and break down auditoriums and service areas.
Serve food, alcoholic and non-alcoholic beverages, and other items throughout films.
Pre-bus efficiently by removing dishes, glassware, and silverware using proper methods and without distracting guests.
Maintain cleanliness in auditoriums, service areas, and other cinema areas.
Communicate professionally and politely with guests and team members.
Help guests find seats, serve lounge guests, and assist other team members such as runners or box office hosts as needed.
Resolve guest problems by listening, apologizing with empathy, finding a solution, and following through.
Clock in and out as scheduled, remain engaged while serving, and contribute to teamwork.
Maximize revenue through accurate check delivery and correct billing procedures.