Server

Barbur World Foods | World Foods | Ya Hala•Portland, OR

11d•$16 - $16•Onsite

About The Position

Ya Hala, a Lebanese restaurant serving Portland since 1999, is looking for a part-time Server. The restaurant is founded on principles of quality, tradition, and gathering, aiming to provide customers with an exceptional dining experience and genuine Lebanese hospitality. Working at Ya Hala means you will receive base pay plus tips, with potential for health, dental, and vision benefits for employees working 30+ hours per week. Other benefits include optional short-term disability insurance, optional 401K, free shift meals, discounts at their grocery locations, and a flexible schedule.

Requirements

Personable with Customers: Able to effectively make customers feel welcomed and accommodated.
Learn Quickly: Able to learn new processes and procedures quickly and consistently apply learned knowledge.
Adapt: Adapt work and communication style to best fit new processes, procedures, and business needs.
Maintain Dependability: Come to work prepared, on-time and use work time appropriately.
Work Proactively: Within the boundaries of the position, do your best to meet business needs without being asked.
Effectively Multi-Task: Able to handle multiple requests, questions, and concerns simultaneously and naturally prioritize which item needs to be resolved first.
Provide Strong Customer Service: Aware of, and go out of your way to help, customers.
Promote Teamwork: Able to work with diverse groups of people and forge effective professional relationships with employees and management.
Think Critically: When something doesn’t work, able to either fix the problem or find an effective and efficient work-around.
Communicate Effectively: Able to write, speak, and understand English.
High School Diploma or equivalent
Minimum of 1 year of experience in a high-volume restaurant setting
Experience handling cash and credit card transactions
Experience providing excellent customer service
Ability to work in a fast-paced environment
Ability to work well under pressure
Ability to multitask and prioritize tasks
Excellent communication and interpersonal skills
Strong attention to detail
Ability to work as part of a team
Ability to stand for extended periods of time
Ability to lift and carry up to 25 pounds

Responsibilities

Ensure neatness and cleanliness of stations
Present menus, make recommendations and take orders
Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
Maintain clean and organized tables and work area
Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
Resolve guests’ concerns in a prompt manner
Prepare food and beverages when needed
Liaise between back of house staff and customers to ensure great service