Server-EL/ILK

Trinity Life Management LLC•Grayson, GA

22d•Onsite

About The Position

This role is responsible for ensuring a positive dining experience for guests, from preparation and order taking to service and payment processing. The server will work closely with kitchen and attendant staff, maintain cleanliness and safety standards, and uphold resident confidentiality and rights. The position also involves assisting in maintaining a warm and positive atmosphere throughout the campus.

Requirements

Must be able to check identification of all guests ordering alcohol to ensure of legal age.
Must monitor and ensure that no guest is “over served”.
Must serve alcohol responsibly.
Must maintain resident confidentiality.
Must treat residents and guests with kindness, dignity and respect.
Must know and comply with Residents’ Rights rules.
Must attend and participate in orientation, training, in-service educational activities and staff meetings as assigned.

Nice To Haves

Suggest menu items
Advise of daily specials
Provide information and/or answer questions regarding menu items
Upsell additional offerings such as beverages, appetizers and/or desserts.

Responsibilities

Ensure dining room is prepared for patrons: tables set; supplies stocked prior to the beginning of service.
Work with kitchen and attendant staff to create a positive dining experience for guests.
Greet guests in a genuine manner.
Provide guests with menus; suggest menu items; advise of daily specials; and provide information and/or answer questions regarding menu items.
Take guests orders and repeat it to ensure accuracy.
Request to check identifications of ALL guests ordering alcohol to ensure of legal age – NO EXCEPTIONS.
Monitor and ensure that no guest is “over served” – understanding that they may have consumed alcohol prior to arriving at your restaurant.
Serve alcohol responsibly.
Communicate orders to kitchen staff.
Monitor table to ascertain any additional service needs and to communicate order status.
Monitor kitchen to ensure timely preparation of order.
Inspect order prior to leaving kitchen to ensure accuracy and quality (including presentation) – if it’s not right, do not serve it.
Serve orders in a timely fashion.
Maintain table settings by removing finished courses and replenishing utensils as needed.
Upsell additional offerings such as beverages, appetizers and/or desserts.
Enter orders into POS system, present guest check, process payment.
Thank the guest in a genuine manner and invite a return visit.
Clean tables and remove dishes after party leaves.
Carry soiled dishes to dishwasher.
Ensure availability of supplies; clean dishes, flatware, glasses, etc.; complete assigned sidework.
Inform supervisor of any equipment that needs repair.
Maintain a high standard of cleanliness within the food service area.
Ensure that work areas are maintained in a clean, safe, comfortable and attractive manner, clearly marked with caution or safety signs as required.
Ensure work areas are free of hazardous objects and all equipment, and tools and supplies are properly stored.
Maintain resident confidentiality.
Treat residents and guests with kindness, dignity and respect.
Know and comply with Residents’ Rights rules.
Ensure that an adequate level of department supplies is maintained and advise the manager about supply needs.
Assist in the maintenance of an atmosphere of warmth and personal interest, ensuring a positive, calm environment that is both aspirational and inspirational throughout the campus.
Assist in the maintenance of operating environment that assures consistent, high level of resident & guest satisfaction.
Attend and participate in orientation, training, in-service educational activities and staff meetings as assigned.
Complete any other tasks, assignments, projects or requests from management.