SERVER (FULL TIME)

Compass Group • New York, NY

3d • Onsite

About The Position

We have an opening for full time SERVER positions. Marcel is located in the iconic Breuer building on Madison Avenue, a Roman and Williams–designed space created in partnership with Sotheby’s where cuisine, art, and design converge. Led by Chef-Partner Marie-Aude Rose and Executive Chef Juan Moncalvo, the restaurant serves refined continental cuisine rooted in French tradition and inspired by Chef Rose’s homage to the Paris she knows and loves. The menu blends classical technique with modern New York sensibilities, focusing on seasonality and highlighting carefully sourced local ingredients with minimal, thoughtful enhancement. We are developing skilled culinary craftsmen and women who want to grow in their careers and strive for excellence. Often described as the “big brother” to downtown favorite La Mercerie, Marcel also features a celebrated pâtisserie program with handcrafted viennoiserie, madeleines, tarts, and entremets. The experience unfolds in a striking, design-forward space with an open kitchen, sculptural dining room, garden terrace, museum-quality art, and a wine program drawn from Sotheby’s cellar, all supporting Marcel’s mission to be a culinary destination of excellence in New York City. Restaurant Associates is the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!

Requirements

• Prior upscale serving experience is required.
• Possess extensive knowledge of diverse culinary styles and demonstrate mastery across all line-level cooking stations.
• Experience working in an upscale, high-volume fine dining environment.

Nice To Haves

• Open availability is preferred, days and hours may vary.

Responsibilities

• Takes food and beverage orders and efficiently delivers items to dining room guests.
• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.
• Enforce compliance with established kitchen standards, procedures, departmental policies, and sanitation guidelines.
• Maintain in-depth knowledge of recipes, ingredients, allergens, and proper food presentation.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed