Server - Douro
About The Position
Douro is a culinary destination in the heart of Portland, Maine, inspired by the rich flavors, traditions, and hospitality of the Douro Valley region of Portugal. The restaurant celebrates fresh, local ingredients paired with authentic Portuguese influence, offering guests a warm and memorable dining experience. Douro is passionate about creating a welcoming environment for both its team and guests, where quality, creativity, and community come together. It is part of the Prentice Hospitality Group, known for its portfolio of exceptional Maine dining destinations. The Server role is crucial to the guest experience, bringing energy, personality, and genuine hospitality to every shift. This position involves setting the tone with warm welcomes, friendly conversation, and attention to detail to make every visit special. Servers will be part of a team that turns great meals into lasting memories, whether by recommending dishes, creating celebrations, or maintaining a lively atmosphere on busy nights. This role is ideal for individuals who love people, thrive under pressure, and enjoy being in the center of the action.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced setting while maintaining attention to detail.
- Team-oriented with a positive, professional attitude.
- Must meet the legal age to serve alcohol (if applicable).
- Flexible availability, including evenings, weekends, and holidays.
Nice To Haves
- Previous serving experience in a restaurant or hospitality environment.
Responsibilities
- Greet guests promptly with professionalism and hospitality.
- Present menus, answer questions, and provide knowledgeable recommendations on food and beverages.
- Accurately take food and drink orders and enter them into the POS system.
- Deliver meals and beverages to tables efficiently and ensure orders meet quality standards.
- Monitor guest satisfaction throughout service and anticipate needs proactively.
- Maintain clean, organized, and presentable dining and service areas.
- Collaborate with team members and kitchen staff to ensure smooth service.
- Handle guest concerns with professionalism and escalate issues to management as needed.
- Process payments accurately and efficiently.
- Follow all safety, sanitation, and responsible alcohol service procedures.
Benefits
- 401(k) with employer match
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental benefits
- Employee discount
- Free meals
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
