Server

Ponca City Development Authority • Braman, OK

6d • Onsite

About The Position

Provide excellent customer service by taking food and beverage orders, delivering items promptly, and ensuring guest satisfaction throughout the dining experience. Maintain a thorough knowledge of the menu, accurately handle payments, and work collaboratively with kitchen and front-of-house staff to ensure smooth and efficient service.

Requirements

• High school diploma or G.E.D. required.
• Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted).
• Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required.

Responsibilities

• Greet guests promptly, courteously, and with a positive attitude.
• Present menus, explain daily specials, and answer questions about menu items, beverages, and restaurant services.
• Take accurate food and beverage orders and enter them into the POS system.
• Ensure timely delivery of orders, serving food and drinks professionally and efficiently.
• Check in with guests throughout their meal to ensure satisfaction and address any concerns or requests promptly.
• Clear and reset tables quickly, maintaining a clean and organized dining area.
• Process payments accurately, including handling cash and credit card transactions, and issue receipts.
• Communicate and collaborate effectively with kitchen staff, hosts, bussers, and fellow servers to ensure seamless service.
• Address guest complaints with professionalism and a positive attitude, involving a manager when necessary.
• Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.

Benefits

• 100% Paid medical (valid in KS and OK)
• Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
• Paid time off, maternity and funeral leave, FMLA

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED