Server

Berkshire East Ski Resort • Charlemont, MA

19d • Onsite

About The Position

Competitive pay and great mountain benefits. Apply now and get the chance to work in a busy, high energy environment in the Summer and early Fall Summer. Sell food and beverage items for guests visiting the adventure area: outside and in restaurant.

Requirements

• Skilled in providing excellent customer service.
• Working knowledge of computers or POS software programs.
• Able to count cash and perform simple mathematical functions.
• Able to work well under fast paced and busy circumstances.
• Neat and professional appearance.
• Portray a positive company image.
• High energy and stamina required.
• Able to identify and perform other tasks during non-busy times.
• Applicants must be at least age 18.

Nice To Haves

• Cashier or server experience preferred but not required.

Responsibilities

• Promote a positive interaction and experience with dining guests.
• Assist guests in the selection and purchase of food & beverages.
• Know basic ingredients and how the food is prepared.
• Know all of the menu items including pricing and availability.
• Know all discounts, special pricing, or other daily promotions.
• Inform kitchen of any known food allergy concerns.
• Take food and beverage orders and process them in POS system.
• Check patron's ID's to ensure their age for consumption of alcohol.
• Communicate with kitchen and bar to assure accuracy of orders.
• Communicate with guests on delays or shortages.
• Deliver food and beverages to tables, both indoor and outdoor.
• Ensure guests have complete satisfaction in their dining experience.
• Handle customer complaints in a professional and diplomatic way.
• Verify that each guest has paid the correct price for their purchase.
• Process cash and credit card transactions accurately & efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Complete sales reports and accounting forms for back office.
• Collect dirty dishes, clear and reset tables as guests leave.
• Maintain counters, floor and food service area clean and sanitary.
• Serve at special resort events, large gatherings or weddings.
• Perform other tasks as assigned by manager.

Benefits

• Competitive pay
• Great mountain benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed