Server- Part Time

HumanGood • Los Altos, CA

8d • Onsite

About The Position

The Waitstaff/Server’s day-to-day work includes routinely setting up, clearing and cleaning and resetting dining room. You would be taking menu orders and serving residents and guests meals in a timely and gracious manner. You will be providing quality customer service to residents and guests. This is a Part - Time position | Schedule: Tuesday-Saturday| Sunday 3 PM - 8 PM Pay range: $20 - $24 an hour depending on experience.

Requirements

• Prior customer service experience
• Prior food service, fast food or restaurant experience
• Availability that might include evenings, weekends, & holidays
• Ability to speak, read and write English and follow instructions
• Teens are welcome to apply! (Local regulations/restrictions may apply)

Nice To Haves

• Prior experience working with seniors
• Food Handler’s or ServSafe certification

Responsibilities

• Greets residents and guests promptly as they arrive at their table; Records accurate food and beverage orders and input into the POS system; Explains how menu items are prepared, describing ingredients and cooking methods; Informs guests of daily specials, makes recommendations; Attends pre-shift Showtime meetings, listening to menu descriptions and taking notes as needed to remember ingredients and allergy alerts
• Carries service tray in correct placement of orders to facilitate service of food and beverages; Works safely, consistently using designated safety equipment (personal protective equipment- PPE); Completes bussing, runner, meal plater, utility and catering duties as needed or assigned; Refills beverages throughout the meal service
• Handles guest complaints in a positive and professional manner, referring to supervisor as appropriate; Flexible with job duties; As assigned works all shifts and holidays; As assigned, performs catering function set up, break down and service; Organizes tasks and completes all assigned tasks; Maintains front of house and kitchen sanitation requirements; Completes pre and post shift cleaning and stocking side work duties
• Communicates appropriately with supervisors and dining room staff; Listens and follows up effectively; Set tables with silverware, saucers, bread plates, cups, water glasses, etc.; Fill water pitchers, coffee pots, napkin and bread baskets; prepares juice and milk or milk carts; folds napkins; places butter and creamers, jellies; prepares and oversees buffets and salad bars; Wait on residents, taking orders, serving food, beverages, and desserts; serves up desserts and salads; cleans off dishes as resident’s finish eating; May prepare trays and tray tags for next meal; may serve on tray line, May prepare and deliver snacks; Keep accurate meal counts; Handle food in accordance with sanitary and recognized food serving standards; Responsible for adhering to HIPPA privacy rules and company policies, procedures and practices which require that resident-identifiable health information will only be used to perform the essential functions of this job. Perform related duties as assigned.

Benefits

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed