Server

Myers + Chang•Boston, MA

21d•Onsite

About The Position

The Server position plays one of the most critical roles in providing exceptional customer service to our guests and ensuring a memorable dining experience that makes them want to return. With genuine hospitality, we expect our Servers to deliver an exceptionally distinctive dining experience by providing the highest levels of service, guiding guests through our menus, and making beverage and food recommendations that meet or exceed the guests' expectations. Our servers are expected to have full knowledge of all dishes and ingredients on our menu in order to uphold our strict kitchen allergy protocols. Success in this role requires strong hospitality and multi-tasking abilities, excellent time management skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

Must have scheduling availability to work in the evenings and weekends
Consistently demonstrates dedication and an active passion for Myers+Chang culture and exceeding guest expectations
Open to feedback and committed to continuous improvement
Excellent attendance, reliability, communication, attention to detail and interpersonal skills
Embraces new information, learns quickly, and readily adapts to change
Ability to quickly problem-solve using sound judgment
Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols
Ability to maintain grooming and uniform standards
High multi-tasking ability and time management skills
Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs.

Responsibilities

Report to work at the scheduled time, neatly groomed and in a clean uniform.
Greet and seat guests in a friendly and timely manner
Keep up-to-date about menu changes and the kitchens strict allergen protocols
Deliver exceptional hospitality while taking and processing orders accurately, this includes and is not limited to: Smiling Greeting guests when they enter and saying goodbye when they leave Presenting a friendly spiel at the beginning of each dining experience Anything else necessary to make sure the guest is happy
Make personalized recommendations and alternative options for guests with allergies or dietary restrictions
Ensure all of the guests’ needs are met and provide exceptional service throughout their dining experience.
Assist in setting up and breaking down the dining room and maintaining an organized and clean dining area.
Handle cash and credit card transactions accurately.
Clean any areas of the restaurant needed before, during, and after service
Work with team members in a cohesive and hospitable manner at all times
Perform any other duties as needed - we work as a team!